Volunteer Position
Receptionist / Office Assistant

The North Bay & District Multicultural Centre is a non-profit organization serving the settlement needs of new immigrants and refugees in the local area. The goal of the organization is to facilitate the process of settlement and integration of newcomers into the community.

Job Title: Receptionist and Office Assistant

Job Activities: The purpose of this position is to provide assistance in the reception area of the Multicultural Centre. Specific tasks will include:

Greet and welcome all visitors to Centre
Direct clients to specific staff for appointments
Answer phone, take messages, and direct calls to appropriate staff
Respond to enquiries both in person and via phone
Contact clients via telephone or email to confirm appointments or attendance at events
Make appointments for staff members
Perform general clerical duties, such as filing, faxing, photocopying, etc
Maintain and prepare mailing lists
Data entry
Organize and catalogue resource material

*Any other duties as assigned

Qualifications:
Computer proficiency and experience with Microsoft Office (Word, Excel, Outlook)
Ability to work during regular office hours
Have good communication, time management and strong multi-tasking skills
Ability to speak other languages in addition to English is an asset
Ability to communicate fluently and professionally over the telephone

Benefits:
This is a very flexible, part time position, with a schedule tailored to your availability
Gaining new knowledge and appreciation for the newcomer experience, other languages and cultures
Gaining valuable Canadian experience working in an office environment which may assist you in finding paid employment
Some training will be provided, such as telephone etiquette and front desk reception protocol

Please submit a resume to Vindra Sahadeo, at the North Bay & District Multicultural Centre, 374 Fraser St, North Bay, ON P1B 3W7.